Last updated: September 2026
Mold Removal Experts ("we", "us", "our") operates moldexpertsottawa.ca. This page explains what information we collect through this website, how we use it, and your options.
Information we collect
When you submit a contact form, quote request, or use the cost calculator, we collect what you provide directly, which may include your name, email address, phone number, property address, and details about your mold or water damage situation. We collect only what is needed to respond to your request and prepare a quote.
How we use it
We use the information you submit to respond to your inquiry, schedule an inspection or estimate, prepare a written quote, and communicate with you about a project. We do not sell your personal information to third parties.
Website analytics
Like most business websites, this site may use standard web analytics tools to understand how visitors use it, such as which pages are viewed and how visitors arrived at the site. This helps us improve the site. We will name the specific analytics tools in use here once our provider is finalized, rather than list a tool we have not confirmed.
Cookies
This site may use basic cookies for functionality and analytics purposes. You can disable cookies through your browser settings, though some site features may not work as intended if you do.
How we protect your information
We take reasonable steps to protect the information you share with us. No online transmission is completely secure, and we cannot guarantee absolute security, but we limit access to your information to what is needed to respond to your request.
Your rights
Under Canadian privacy law (including the Personal Information Protection and Electronic Documents Act, PIPEDA), you can ask what personal information we hold about you and request that it be corrected or deleted. Contact us at info@moldexpertsottawa.ca with any request.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent update.
Contact us
Questions about this policy or your information can be sent to info@moldexpertsottawa.ca or by calling (343) 314-3686.